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Found 1 from your keywords: author=LATIF WISNU PAMBUDI
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ANALISA KUALITAS JASA TERHADAP PELAYANAN LAZNAS BMH TUBAN DENGAN MENGGUNAKAN …
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LATIF WISNU PAMBUDI

ABSTRAKSI Sebagai lembaga amil zakat nasional Baitul Maal Hidayatullah Tuban selalu berupaya untuk melayani donator dengan penuh loyalitas guna untuk memenuhi pelayanan yang baik dan memuaskan, sehingga untuk memenuhi pelayanan yang dapat memenuhi dari harapan para donator maka diperlukan metode analisa kualitas pelayanan. Disini peneliti menggunakan metode Servqual, Quality Function Deployment…

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00023-2018-INDU
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