Analisis Kualits Pelayanan yng Berpengaruh Terhadap Kepuasan Pelanggan Dengan Metode Serqual dan Kano di PT.PLN (Persero) UPJ Jatirogo

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Analisis Kualits Pelayanan yng Berpengaruh Terhadap Kepuasan Pelanggan Dengan Metode Serqual dan Kano di PT.PLN (Persero) UPJ Jatirogo

Andik Adi Suryanto, S.Kom, M.Kom - Personal Name;

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Language: Indonesia
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Edition: PSTIF Unirow 2016
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